Return and Refund Policy

Last updated: March 1, 2025

Thank you for shopping at GetHotLingerie.If you’re unsatisfied with your purchase, we invite you to review our hassle-free solution below. This policy applies to all products purchased via gethotlingerie.com.

Key Definitions

• Company ("We," "Us," or "Our"): Refers to GetHotLingerie, operator of gethotlingerie.com.
• Products: All items available for purchase on this website.
• Order: A request submitted by you to purchase Products.
• Service: The GetHotLingerie.com platform and its functionalities.

Order Cancellation Rights

You may cancel your Order within 30 calendar days of delivery without providing a reason. The cancellation period begins on the date you or a designated third party (excluding carriers) receive the Products.

How to Cancel:

Notify us via a clear written statement. Recommended methods:

Email: gethotlingerie@gmail.com

Refund Process:

Refunds will be issued to your original payment method within 14 business days of receiving the returned Products. No processing fees apply.

Eligibility Conditions

To qualify for a return, Products must:

1. Remain in original packaging with tags and accessories intact.
2. Show no signs of use, wear, installation, or alteration.
3. Exclude hygiene-sensitive items (e.g., unsealed intimate-wear components).

Important Notes:

• Sale/discounted Products are non-refundable (unless required by local law).
• We reserve the right to deny returns for non-compliant items.

Return Process

1. Contact Support: Email us for an authorized return address and instructions.
2. Self-Ship: You are responsible for return shipping costs and risks.
3. Shipping Advice: Use trackable and insured carriers for protection.
4. Inspection: Refunds begin only after we receive the item or proof of delivery.

Limitations

We cannot accept liability for:

• Damage or loss during return transit.
• Returns sent to unauthorized addresses.
• Requests submitted after the 30-day window.

Contact Us

For questions about this policy, reach us at:

Email: gethotlingerie@gmail.com

Policy Updates

This policy may be revised periodically. Changes take effect immediately upon posting.